Customer is the boss!
Customers are the backbone of any business. Managing a team to support your customers in your premise can be a serious overhead. Selecting the best candidates, training them, work space, equipment, power, internet connections, employee benefits, statutory benefits, managing shifts etc will consume a major chunk of your money and your time which you could have probably invested on developing your business. Saving a considerably huge amount of your time and your money and helping you develop your business is our aim by delivering exemplary customer support services where we manage your team at our office space.
Impeccable service delivered around the clock
Our customer service department runs 24 hours a day, 365 days a year be it a public holiday or festival season. We are well staffed to run the shifts around the clock without failing to grant their off days, casual leaves, paid vacations, paid sick leaves, paid festivals etc. Our customer support staffs are Engineers with OS level certifications with immaculate communication skills.
Intellectual property protection
Safety of your assets guaranteed
Our employees are legally bound with stringent non disclosure agreements to make sure the security and confidentially of the information shared. We have measures to restrict the use of portable media inside the office which is under CCTV surveillance. We have our own internal system for storing information in encrypted manner. Any personal activities are strictly restricted in office work stations.
Cost effective Quality solutions
Customer support techs are well versed with all the popular ticketing/Live chat systems in the market. They are graduates in Engineering with polished communication skills which will make the interaction with customers very efficient and productive. You can choose from 24 hours dedicated technicians to hourly semi dedicated technicians as per your requirement.
Quality workspace for best results
At Quintet we are keen on having well equipped work stations with machines of advanced configuration and high speed leased line internet connections. We have power backups which can run the office in case of any major power interruptions.We believe quality workspace means better productivity.